Warning For VPPSA Member Utility Customers: Do Not Use Doxo for Bill Pay

It has come to our attention that several VPPSA member utility customers have been using Doxo, a third-party online bill payment service. Doxo is not affiliated with VPPSA or any of its member utilities. Despite showing your utility’s logo, Doxo is not an authorized payment service.

Customers who pay their utility bill through Doxo are charged a service fee. Payment through Doxo may take several weeks to reach your utility, potentially resulting in fees and/or disconnection of services.

Several VPPSA member utilities offer online bill pay. To find out if you can pay your bill online, visit your utility’s website. All VPPSA member utility’s websites can be found here.